MapleOlympus
Help centre

We’re here to help

Quick answers to the most common questions, plus simple fixes to get the reels running smoothly.

Quick fixes

Most hiccups clear up in a few seconds.

The reels will not load

Refresh the page and make sure you are using an up-to-date browser. If you use an ad or script blocker, allow this site so the game can run.

There is no sound

Open the in-game settings using the menu, then turn Sounds and Music on. Some browsers also mute new tabs until you interact with the page.

The game looks small on my phone

Turn your device to landscape for the widest view. The reels scale to fit your screen automatically.

I want to start fresh

Clearing this site's browser storage resets the game to a new run with welcome coins. Your age confirmation will be asked again on your next visit.

Frequently asked questions

A quick selection — the full list lives on our FAQ page.

Is Maple Olympus really free to play?

Yes. The game is completely free. You play with virtual coins that arrive with you when you start. There is nothing to buy and nothing to pay.

Can I win or lose real money?

No. This is social gaming for entertainment only. There are no deposits, no withdrawals, no cash prizes, and no real-money play of any kind. The coins you see are virtual and have no real-world monetary value.

Do I need an account to play?

No account, sign-up, or login is needed. Confirm your age, accept the storage notice, and the reels are ready right in your browser.

How old do I need to be?

Maple Olympus is for adults only. You must be at least 19 years old, or the age of majority in your province or territory, to play.

What happens to my coins when I leave?

The game keeps a little progress in your own browser so your run can continue when you return. Clearing your browser storage simply resets the game to a fresh start with welcome coins.

Still stuck?

Drop us a line and a real person will get back to you. We read every message from players.

Email support